Shipping & Returns
Clear answers about delivery, shipping costs, and your 30-night trial.
Shipping & Returns
How much does shipping cost?
We offer free shipping on orders over $50. Any available shipping charges for other orders are shown at checkout before you complete your purchase.
When will my order arrive?
Available delivery options and estimated arrival times are shown at checkout based on your destination.
Can I return my Sleep Hood during the 30-night trial?
Contact us at beside-shop@outlook.com with your order details so we can confirm eligibility and guide you through the next step.
What if my order arrives damaged or incorrect?
Contact us at beside-shop@outlook.com with your order number and photos of the item you received. We will review the details and help with the next step.
Need help with an order?
Tell us what happened and we will help you find the next step.